Exchange Old Paper Tickets by December 31

News Articles
12/10/2009

AC Transit increased its fares in July, 2009. If you still have old-fare tickets, the deadline to exchange them for new paper tickets, or for value on a TransLink card, is Thursday, December 31, 2009. This applies to all prepaid tickets except Local Youth 31-Day tickets because the price of those tickets did not change.

You can exchange your old tickets — local or transbay – in December for new, local tickets at the current fare. If you’re a transbay rider* you will receive a TransLink card with the equivalent value added to it. If you’re a local rider, you can choose to receive a TransLink card with the value of your old tickets on it, instead of receiving new paper tickets.There are two ways to exchange tickets:

• In person at AC Transit’s downtown Oakland office (1600 Franklin St., 510-891-4775) or,
• By mailing them in with a downloadable exchange form by December 31.

* Transbay paper tickets have been discontinued. If you were using 10-Ride paper transbay tickets and have switched to TransLink, remember that you can simply add cash (“e-cash”) to your TransLink card in any amount. The card automatically deducts the correct fare each time you use it. If you were using 31-Day  paper transbay tickets, you’re probably already adding a 31-Day pass to your TransLink card. And, you can have both e-cash and a pass on your card simultaneously. For details about TransLink, click here.