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Alameda-Contra Costa Transit District
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Customer Service Center (COVID-19 Service Updates)

Clipper Customer Service Center Is Closed until Monday, October 12, 2020

The Clipper Customer Service Center in Downtown Oakland is closed until Monday, October 12, 2020 due to the COVID-19 pandemic. The Center will reopen in a temporary location in the lobby of AC Transit General Offices at 1600 Franklin in downtown Oakland.

Until the reopening of the Customer Service Center, to add fares to Clipper cards, use the Add Value Machines at BART stations or at the Salesforce Transit Center or visit clippercard.com for other Clipper Card-related matters.

You can speak with a live Customer Service Agent by calling 510-891-4777 on weekdays from 6:00am to 7:00pm or on weekends from 9:00am to 5:00pm.

Also, for more information, please check the Fares and Clipper page on our site or submit input on the AC Transit website.


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