Customer Assistance

AC Transit’s service area spans thirteen cities and over 400 square miles, and our 800 buses provide transportation for more than 71 million passengers per year. Whether you have a commendation or a complaint, a question about our service or which route to take, or you want a timetable or system map, we want to hear from you! Use the links at the left to find out how to reach us.

“Customer Feedback” presents a form you can fill out to submit commendations or complaints. “Contact Us” offers a list of common contacts such as Customer Service, Media Relations, and Advertising.