Whether you have a commendation or a complaint, a question or a suggestion, we want to hear from you. Your comments are important to us.
To speak with a representative, Monday-Friday 6 am – 7 pm, Saturday-Sunday 9 am – 5 pm, call 511 and say “AC Transit.” For immediate help with travel or trip planning, please visit 511.org.
Please Note: Input at this site does not constitute a claim for damages. For information regarding claims for damages, please go to Government Tort Claims.
Select the kind of input you wish to give:
- Report an Incident (form will appear below)
For comments, commendations or concerns about a specific incident, bus line or operator.
- Make a Suggestion (form will appear below)
Give us your general comments on how to improve our service.
- Lost and Found
Report an item lost on an AC Transit bus. (form will open below)
Fields marked with * are required.
If you need to follow up with us on this matter, please call Customer Relations: Dial 511 and say “AC Transit,” then say “Customer Relations.” Representatives are available Monday through Friday, 6 am to 7 pm, and Saturday and Sunday 9 am to 5 pm.
Note: Please report maintenance or safety issues at bus shelters by calling Clear Channel toll free 24/7: