Whether you have a commendation or a complaint, a question or a suggestion, we want to hear from you. Your comments are important to us!
For more immediate help with travel or trip planning, please visit 511.org. Or to speak with a representative, Monday-Friday 6 am – 7 pm, Saturday-Sunday 9 am – 5 pm, call 511 and say “AC Transit.”
Please Note: Input at this site does not constitute a claim for damages. For information regarding claims for damages, please go to Government Tort Claims.
Select the kind of input you wish to give:
- Report an Incident (form will appear below)
For comments, commendations or concerns about a specific incident, bus line or operator.
- Ask a Question (form will appear below)
For general comments or questions not related to a specific incident.
- Make a Suggestion (form will appear below)
Give us your general comments on how to improve our service.
Fields marked with * are required so that we may contact you.
If you prefer, you may dial 511 and say “AC Transit”, for either Transit Information or Customer Relations.
Note: Please report maintenance or safety issues at bus shelters by calling Clear Channel toll free 24/7: