AC Transit CUSTOMER ASSISTANCE
Customer Feedback


Whether you have a commendation or a complaint, a
question or a suggestion, we want to hear from you. Your
comments are important to us!

Select the kind of input you wish to give:

For general suggestions or recommendations for AC Transit.


Fields marked with * are required so that we may contact you.

(See our Privacy Policy for more information).

Customer Information

 

* First Name
* Last Name


Address
City


State Zip Code


Home Phone ()--
Work Phone ()--
Cell ()--
 
* Email




Incident Details

To help us to take action, please fill out each field as completely as possible.


Date
/ /
Time
 : 
    (Approximate time of incident)
Vehicle #

  (Located in front of bus, above the driver, or displayed on back of bus)
Route / Line #
Destination

  (Your destination stop, or end of the line)
Location

  (Where the incident occurred)


Employee Details


Employee Badge #
Employee Description


In Your Own Words


* Type Comments
Here

Request a Response? Yes   No

We read and record all comments, however due to the volume of feedback that we receive,
we will only contact you back if you request a reply.





If you prefer, you may call 817-1717 or 511 for either Transit Information or Customer Relations.




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Customer Feedback