Frequently Asked Questions
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Top 10 Most Popular FAQ's
A. How do NextBus predictions work?
NextBus predictions are dependent on several factors, including GPS equipment on our buses, the NextBus database, and manual input from our drivers. Additionally, the system factors historical data in the predictions; service disruptions in the previous thirty days could skew the accuracy of NextBus. To see more detailed information about the system, please visit their website.
A. Please complete the appropriate form on our Customer Feedback web page.
A. For 2014, all Local and Transbay lines will run on a Sunday schedule on the following days:
New Years Day, Wednesday, Jan. 1
Martin Luther King, Jr. Day, Monday Jan. 20
President’s Day, Monday, Feb. 17
Memorial Day, Monday, May 28
Fourth of July, Friday, July 4
Labor Day, Monday, Sept. 1
Thanksgiving, Thursday, Nov. 27
Christmas Day, Thursday, Dec. 25
To view Sunday schedules, see any individual bus line.
A. Follow the directions on the back of your citation, or call 800-654-7275, Monday through Friday 9 a.m. – 4:30 p.m. to speak with a Parking Enforcement Representative. More detailed information can be seen here.
A. Pets must be carried in a secure container secure small enough to fit on the owners lap, and the animal must not be a danger or annoyance to other passengers.
Service animals, leashed, on a lead or otherwise under the physical control and supervision of the owner at all times, and accompanying people with disabilities, are always allowed on AC Transit buses.
Please read the full AC Transit animal policy.
A. All AC Transit buses are equipped with easy-to-use bicycle racks. Racks are mounted on the front of the bus and each holds two bikes. You can board a bicycle any time of day, without an extra fare or permit. Please read the full Bicycle policy here. For the time being, the new smaller model of 24-foot bus used on Line 46L will not have bicycle racks installed.
A. Line 73 provides service from the Eastmont Transit Center to the Oakland Airport via the Coliseum BART station.
Line 805 provides service to the Oakland Airport during late night and early morning hours via MacArthur Blvd and the Eastmont Transit Center.
A. AC Transit provides service to Foster City and San Mateo on Line M. The line runs from Hayward BART to Hillsdale Mall via the San Mateo Bridge.
Line U offers service from Fremont and Newark to Stanford University via the Dumbarton Bridge.
Also, the Dumbarton Express provides service from Union City BART to Stanford University and the Stanford Research Park via the Ardenwood Park and Ride and the Dumbarton Bridge.
A. No. Bus service to Treasure Island is provided by San Francisco MUNI. From the East Bay, you can take any of AC Transit’s transbay lines to the Temporary Transbay Terminal in San Francisco, and then catch a MUNI bus to Treasure Island.
A. A UC Berkeley Class Pass allows students registered and attending UC Berkeley unlimited rides aboard all AC Transit local and transbay buses, except the Dumbarton Express. For information on obtaining a Class Pass, please contact the UC Berkeley Parking and Transportation Department.