Frequently Asked Questions
|View entire list of Frequently Asked Questions|
Top 10 Most Popular FAQ's
A. If you are transferring from BART to a local AC Transit bus and using cash fare, you can get a two-part BART-to-Bus transfer before exiting BART. The first part of the transfer is good for 25 cents off of the the first local bus fare, and the second part is good for 25 cents off your return trip on AC Transit to BART (up to 72 hours from the time issued). Present the intact transfer to the bus operator when paying.
Using your Clipper card, you can transfer from BART to a local AC Transit bus at BART stations, and Clipper will automatically discount your first ride within 90 minutes by 50 cents.
BART-to-Bus transfers are not valid for a discount on transbay fares.
A. Please complete the appropriate form on our Customer Feedback web page.
A. For 2014, all Local and Transbay lines will run on a Sunday schedule on the following days:
New Years Day, Wednesday, Jan. 1
Martin Luther King, Jr. Day, Monday Jan. 20
President’s Day, Monday, Feb. 17
Memorial Day, Monday, May 28
Fourth of July, Friday, July 4
Labor Day, Monday, Sept. 1
Thanksgiving, Thursday, Nov. 27
Christmas Day, Thursday, Dec. 25
To view Sunday schedules, see any individual bus line.
A. Follow the directions on the back of your citation, or call 800-654-7275, Monday through Friday 9 a.m. – 4:30 p.m. to speak with a Parking Enforcement Representative. More detailed information can be seen here.
A. Pets must be carried in a secure container secure small enough to fit on the owners lap, and the animal must not be a danger or annoyance to other passengers.
Service animals, leashed, on a lead or otherwise under the physical control and supervision of the owner at all times, and accompanying people with disabilities, are always allowed on AC Transit buses.
Please read the full AC Transit animal policy.
A. All AC Transit buses are equipped with easy-to-use bicycle racks. Racks are mounted on the front of the bus and each holds two bikes. You can board a bicycle any time of day, without an extra fare or permit. Please read the full Bicycle policy here.
A. Line 73 provides service from the Eastmont Transit Center to the Oakland Airport via the Coliseum BART station.
Line 805 provides service to the Oakland Airport during late night and early morning hours via MacArthur Blvd and the Eastmont Transit Center.
A. AC Transit provides service to Foster City and San Mateo on Line M. The line runs from Hayward BART to Hillsdale Mall via the San Mateo Bridge.
Line U offers service from Fremont and Newark to Stanford University via the Dumbarton Bridge.
Also, the Dumbarton Express provides service from Union City BART to Stanford University and the Stanford Research Park via the Ardenwood Park and Ride and the Dumbarton Bridge.
A. No. Bus service to Treasure Island is provided by San Francisco MUNI. From the East Bay, you can take any of AC Transit’s transbay lines to the Temporary Transbay Terminal in San Francisco, and then catch a MUNI bus to Treasure Island.
A. How do NextBus predictions work?
NextBus predictions are dependent on several factors, including GPS equipment on our buses, the NextBus database, and manual input from our drivers. Additionally, the system factors historical data in the predictions; service disruptions in the previous thirty days could skew the accuracy of NextBus. To see more detailed information about the system, please visit their website.