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Frequently Asked Questions
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A. For your convenience, bus fares can be paid in cash, with a TransLink (now Clipper) card or with a 10-ride or 31-day ticket that can be purchased from the AC Transit ticket offices and select retailers. You can also use our ticket order form to order tickets by mail. We also offer a discounted monthly pass for qualified youth, senior and disabled passengers. Cash fares may be paid with any denomination of U.S. coins. No change is made onboard buses. To save time, have your money, ticket or TransLink card ready before boarding the bus. Click here for fares. |
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A. Adult 10-ride local tickets are good for 10 rides onboard AC Transit local buses. There is also a 10 ride local ticket for youth, seniors and the disabled.
Each time the ticket is inserted into the card reader on the bus, one ride will be deducted. The back of the card shows how many rides have been used. The ticket must be inserted into the card reader every time you board. After 10 rides have been used, “EXPIRED” will be printed on the back of the pass and it will no longer be valid.
Inserting a local ticket into the fare box once is the equivalent of one local fare. If you are boarding a Transbay bus with a local 10-ride ticket, you will need to insert your card into the fare box twice and two rides will be deducted. Or you can pay the additional fare in cash.
Multiple riders may board with the same 10-ride ticket. Simply insert it for each passenger.
Transfers are not included on local 10 ride tickets, but may be purchased when boarding the first bus for an additional 25 cents. All transfers are good for one ride within 120 minutes from the time it is issued.
Visit TransLink for information on using e-cash instead of paper 10-ride tickets.
Click here for fares.
A. 31-day passes are good for unlimited rides for 31 consecutive days. The 31-day pass can start any day of the month and expires 31 calendar days after the first use. This expiration date is printed on the paper pass after it is used the first time. 31-day passes can be purchased in three different formats:
Adult 31-day Local – Good for unlimited local rides for 31 consecutive days
Youth 31-day – Available only on a TransLink (now Clipper) card. Good for unlimited local rides for 31 consecutive days for youths 5-18
Adult 31-day Transbay - Available only on a TransLink (now Clipper) card. Good for unlimited Transbay rides for 31 consecutive days. Visit TransLink to get a TransLink card.
Click here for fare information.
A. If you have a valid pass that no longer works, please click here to read and print out instructions on how to submit a magnetic pass claim form.
This form should also be used for passes lost in the farebox.
A. Insert the ticket into the fare box with the magnetic strip facing the bus operator and the arrow pointing down. The ticket will pop back up and you'll hear one beep if the ticket is good. If it is expired or damaged, you will hear multiple beeps. Do not insert the ticket into the dollar bill slot.
A. TransLink (now Clipper) is a reloadable smart card that Bay Area transit customers can use to pay their fares. For information on using TransLink on AC Transit, check here.
Also, visit TransLink for an entire list of frequently asked questions regarding TransLink.
A. Yes. AC Transit tickets expire 90 days after a fare change.
AC Transit will post notices of fare changes and expiration of old tickets prior to that happening. If passengers have tickets that they will not be able to use within the 90 day period, they will be given an opportunity to upgrade their old tickets to new tickets by paying any additional fare during a specified timeframe that will also be posted.
