Board of Directors
Special Committee - Rider Complaint Process
09/10/2008
1:00 pm
Agenda:
AGENDA
Special Rider Complaint Process
Committee Meeting
Alameda-Contra Costa Transit District
2nd Floor Board Room
1600 Franklin Street
Oakland, California
Wednesday, September 10, 2008
1:00 p.m.
See Agenda Below in PDF Format
Agenda (PDF file. Click to view) |
Rider Complaint Process Committee agenda for September 10, 2008 |
Minutes (PDF file. Click to view) |
Ricer Complaint Committee minutes of January 9, 2008 |
GM Memo No. 08-202 (PDF file. Click to view) |
Report regarding an addition to the District''s website which would allow customers to research what ward they live in |
GM Memo No. 08-201 (PDF file. Click to view) |
Status report on the placement of a lost and found section on the District''s website |
GM Memo No. 08-203 (PDF file. Click to view) |
Status report on staff''s implementation of a suggestion made by the committee to use postcards as a method to follow up with customers regarding complaints |