Transbay Service FAQs
- Why did AC Transit buy the smaller Gillig buses?
These buses were chosen for and operate on the transbay lines due to their myriad creature comforts, which include high-back cushioned seats, individual reading lamps, free wi-fi and overhead racks. Additionally, the low-floor design and having a front-door ramp instead of a lift makes for much improved and necessary wheelchair accessibility, and helps facilitate efficient loading and unloading of all passengers. Another aspect of their appeal is the fact that they are made in the U.S.A. – the Bay Area, even – by Gillig Corporation in Hayward.
- Why is AC Transit getting rid of the MCIs/”Big Green Buses”?
The District is in the process of retiring some of the oldest buses in our fleet. The MCI buses were purchased over 14 years ago and have accumulated about one-half million miles, which makes it difficult to keep these buses in service.
- What is AC Transit doing to address the overcrowding on transbay routes?
As a short term solution, the Operations team is monitoring standees on the transbay buses on a daily basis, and additional buses are being assigned to trips with standees to address this situation as much as possible until longer term solutions are implemented. In addition, we are ensuring that the remaining MCIs are assigned to the appropriate trips. The buses with the lower seating capacities will be assigned to the trips with fewer passengers, and the buses with higher capacities will be assigned to the trips with the most passengers.In mid-August 2014, AC Transit will add trips to selected transbay lines that have overcrowding issues.
- When will there be new information specific to the line I take?
News about service changes will be posted at actransit.org a few weeks prior to the service change. You can also subscribe to AC Transit eNews, which delivers timely information via email or text message. Go to actransit.org/enews.