About Us
About AC Transit
The Alameda-Contra Costa Transit District (AC Transit) has been in operation since 1960 and is the largest public bus-only system in California, and the 3rd largest bus-only transit agency in the United States. Based out of Oakland, California and multiple facilities throughout Alameda and Contra-Costa counties, AC Transit makes bus service available to 1.5 million East Bay residents that populate our 364 square mile service area. AC Transit operates a fleet of 626 buses and 6 facilities and is moving forward its zero emission program as funding becomes available. Currently, AC Transit connects to 9 other public and private bus systems, 22 BART stations, 7 Amtrak stations and 5 ferry terminals. In 2023, the District was honored as the Outstanding Public Transportation System of the Year by the American Public Transportation Association. AC Transit’s mission is to deliver safe, reliable, sustainable transit service that responds to the needs of our customers and community.
Mission, Vision, & Strategy
Our Vision
AC Transit is valued as a leader that helps the Bay Area thrive by connecting East Bay communities to each other and to regional destinations.
Our Mission
We deliver safe, reliable, sustainable transit service that responds to the needs of our customers and communities.
Our Strategy
The AC Transit Board of Directors adopted the Strategic Plan in 2019 which established long- and short-range goals to guide business decisions, processes, and measure performance. The Strategic Plan is a living document and is updated to reflect new conditions and challenges faced by the District. In 2022, the Board of Directors passed an addendum which enables the Plan to be responsive to various changing environments through a newly minted “Revive and Thrive” framework.
Our Core Values
Safety
We will plan and deliver bus service in ways that promote the health and safety of our customers, our employees, and the general public.
Service
We are committed to a service structure that directs resources to rider groups with the greatest need and also offers the greatest opportunity to support car-free urban living in the Inner East Bay. We expect that the customer experience in using the system is safe, reliable, fast, clean, and pleasant.
Environmental Sustainability
We will create a culture of environmental stewardship through the use of technologies, procedures, and policies that reduce the environmental impact of District operations and contribute to regional, state, and federal sustainability goals while supporting environmental justice in the communities most affected by the District’s decisions.
Equity
We believe that equity of access to mobility should be a factor in all agency decisions. This means balancing the needs of people who have special transportation challenges with the geographic coverage expected throughout the District as well as addressing the needs of underrepresented populations.
Innovation
We are open to adoption of new technologies, procedures, and practices to improve efficiency and effectiveness.
Integrity
We always try to do the right thing and be honest and straightforward with each other and the public we serve.
Trust
We respect our customers and colleagues and treat them as we want to be treated. We have confidence in each other’s capabilities and intentions and believe that people work best when there is a foundation of trust.
Facts & Figures
