Service Reliability & Standards
AC Transit has set standards for the fixed route service we provide to ensure that service is allocated efficiently and equitably throughout our service area.
AC Transit operates the following types of service, which have different service characteristics and ridership expectations depending on the density and land use characteristics of the areas it operates in.
| Line Type | Span/Hours of Operation | Target Minimum Frequency | Frequency Goal | Weekday Ridership Targets |
| Trunks and Major Corridors | 19 to 24 hours per day | Every 15-20 minutes | Every 10-14 minutes | 40 passengers per hour |
| Rapid Service | 14 to 16 hours per day | Every 10-14 minutes | Every 10-14 minutes | 40 passengers per hour |
| Urban Crosstowns | 14 to 16 hours per day | Every 15-20 minutes | Every 15-20 minutes | 30 passengers per hour |
| Suburban Crosstowns | 14 to 16 hours per day | Every 21-30 minutes | Every 15-20 minutes | 20 passengers per hour |
| Low-Density Lines | 14 to 16 hours per day | Every 31-60 minutes | Every 21-30 minutes | N/A |
| All-Nighter | All-Nighter Gap period (midnight to 6:00 a.m.) | Every 31-60 minutes | Every 21-30 minutes | N/A |
| Transbay | 17 to 18 hours per day | Every 21-30 minutes | Every 15-20 minutes | 25 passengers per trip |
AC Transit also has an on-time performance goal of 72% for all the service we operate.
For more information, please see Service Standards and Design Policy (BP 545) or contact planning@actransit.org