We value your opinion and want to hear from you.
Our riders and community members are some of the best resources for improving our services. Please send us your questions, comments, and feedback in one of the following ways:
Customer Service agents are available to receive feedback and assist with travel and trip planning seven days a week:
Mon-Fri 6 am to 7 pm, and Sat-Sun 9 am to 5 pm
(510) 891-4777, option 2
TDD/TYY: 711 or (800) 735-2929
You can connect with AC Transit via U.S. Mail. When mailing, please sent to:
1600 Franklin St.
Oakland, CA 94612
Please participate in one of our active surveys to help us improve our services.
We do not currently have any active surveys. Please sign up to be notified of new surveys.