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COVID-19 Information Center

Page Title

Page Title

COVID-19 Information Center

AC Transit has been connecting the East Bay for over 60 years. The COVID-19 pandemic has strengthened our commitment to continuing this proud tradition. We’ve implemented countless improvements so you can count on us—and we’re working on countless more.

Check out what we’re doing to stay ready for you.

Enhanced cleaning

Enhanced cleaning
and ventilation


Our buses undergo daily disinfecting using EPA-approved products. Frequently touched surfaces get additional attention with detergent-based cleaning and bleach-based disinfecting.

We’ve also increased the cleaning of the onboard air with state-of-the-art HVAC filtration which refreshes the air 50 times an hour.

Masks and Hand Sanitizers

Masks and hand sanitizer available on board


The masks we provide are moisture-proof, non-toxic, latex-free, and are made of environmentally friendly materials. The hand sanitizer contains 70% ethyl alcohol and skin moisturizer. Hand sanitizer dispensers can be found on the panels above the steps of the rear or middle doors.

Increased bus capacity

Increased bus


We’ve lifted physical distancing requirements and returned to pre-pandemic bus capacity limits. We will continue to make service adjustments and run larger buses when available.

PPE for employees

PPE for
frontline employees


To ensure we thrive, we have provided our essential employees with disinfecting wipes, masks, face shields, gloves, and eye protection. We’ve also increased cleaning and disinfecting of our workspaces, and have installed protective operator shields on every coach for added safety.

All Door Boarding

boarding pilot


We’re piloting all-door boarding on lines 6 and 51B to provide faster service and facilitate contactless payment.

Community Engagement

More community


We’ve been providing more frequent updates to our community about the changes we’re implementing. There are a number of ways to get the latest info. Keep up with our website for multilingual information and sign up for our eNews to get details in English, Spanish, and Chinese. Connect with us on Twitter, Facebook, Instagram, LinkedIn, and YouTube. For additional questions, our Customer Service Agents continue to be available online, by phone, and at our Customer Service Center in Oakland.

Mobile App

mobile app


We’ve launched a mobile app available for free download on the AppStore and Google Play. You can easily find real-time information, pay your fare, and reach out to our customer service team directly from the app.

Contactless Payment

More contactless
ways to pay


We’ve introduced new fare options and more contactless ways to pay to make catching the bus easier than ever. Try Clipper, now also available on your phone, and check out our new 7-Day Pass and fare capping options available on mobile apps using AC Transit’s mobile payment platform.

Expanded Real-Time Information

Expanded real-time information


We’ve launched the rider capacity feature which shares real-time information on web and mobile apps about how crowded the bus is so you can plan accordingly.